- FAQ: Lip Serums
Our entire line of Everything Shadows is being retired in order to make room for new & exciting products. Read all about it here!
Our lip serums are forged in the depths of our lab of Fandom & Glitter by the talented artisans of Espionage Cosmetics. Once enchanted and imbued with enriching essences, they are then shipped to California to be carefully dispersed into their final packaging.
Each product description on our website will include a list of ingredients specific to that color. This information can also be found on all of our product packaging. Our lip serums are formulated with coconut oil, vitamin E oil, and lots of extra badassery to send dry, cracked lips back into exile!
Behind the scenes, the Nerd Misfits are actually run by their real-life aristocats. As such, we do not test on animals or use any ingredients that have been tested on animals. All of the Espionage products are cruelty free and bursting with furbaby appreciation. When time allows between projects, we continue to work through the various pieces of the long, but certainly worthwhile process of becoming Leaping Bunny certified. Until then, we are Leaping Kitty certified.
We most certainly do offer a number of vegan-friendly lip serums! For your convenience, the description on each serum will clearly list if it is vegan/non-vegan.
Friendly tip from Office Mechagodzilla: If the item in question contains “Carmine” then it is not vegan-friendly. (Yes, he’s sociable from time to time. He also adores wearing lip serums when no one's watching.)
Yup! All of our lip serums are gluten free and produced in a gluten free lab. Frost your lips in our velvety smooth colors free of worry!
The scrumptious and sheer state of our lip serums is intentional! This is so you can mix them with our Everything Shadows to create your very own custom colors and signature looks. We even have these magical little capsules of holding that will aid you in mixing and storing your shiny new hue!
Don’t know what colors to mash up? Leave it up to the Nerd Misfits and give this Mystery Lippie Set a try!
They're a quick and easy way to mix custom lip colors using our Everything Shadows and silky smooth lip serums. It's also a convenient way to carry a little touch up on the go! Toss one or many in your bag! You never know which mood (or personality) will emerge.
Unless you have a kryptonite-like aversion to delectable and nourishing oils then our lip serums will soften, not roughen your smackers! With minimal application, the coconut and vitamin E oils will condition your lips and have you declaring, “That’s super, man!!!”
- Orders take 4-6 business days to process
- Processed orders ship Monday-Friday
- You will receive a shipment confirmation e-mail once your order ships
- It can take up to 24 hours following shipment for your tracking information to update in the system
An email with tracking information will be sent once an order has been shipped. You can also track your package from your Account page. Door-to-door tracking is not available for most international shipments.
Shipping rates are automatically calculated based on the items in your cart, and include a small handling fee.
SHIPPING MULTIPLE ORDERS
Multiple orders placed on the same day cannot be combined.
SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.
- Customs fees (taxes, duties, processing fees, brokerages fees, etc.) may be charged upon delivery and required to obtain your order.
- We are not able to mark orders as "gifts".
- We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.
- Espionage Cosmetics has no way of estimating customs fees, taxes, duties, etc. Please contact your local customs office if you need to know more.
You will be provided with tracking information in your Shipment Confirmation email. Once a package leaves the United States, however, the United States Postal Service cannot track your order any further. We encourage you to contact your local postal service should you have any questions on the status of your order once it has left the U.S.A.
Nerd Misfit Support is standing by! Shoot us an email at Support@EspionageCosmetics.com and we'll get back to you as soon as possible.